Terms of Use

1. Acceptance of Terms

These Terms of Use constitute a binding legal agreement between you and Sightpedia Pte. Ltd. ("Sightpedia," "we," "us," or "our"), operated in partnership with Hashmeta AI. By accessing, browsing, or using the Sightpedia platform—including our website, mobile applications, and any related services—you acknowledge that you have read, understood, and agree to be bound by these terms.

These Terms incorporate by reference our Privacy Policy, Cookie Policy, and where applicable, our Provider Terms and Community Guidelines. If you do not agree to these terms in full, you must discontinue use of the platform immediately.

Continued use of Sightpedia following any updates or modifications to these terms constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

2. About Sightpedia & Platform Description

Sightpedia is a global eyecare discovery, knowledge, and professional growth platform. Our mission is to connect consumers with optical shops, optometrists, eye clinics, and specialist eyecare professionals while helping eyecare businesses improve visibility, generate enquiries, and grow using Hashmeta AI's marketing solutions.

The platform includes:

• Searchable directories of eyecare providers by name, area and postcode
• Provider listings with address, contact information, opening hours and services
• Educational content, including hubs focused on myopia, presbyopia, and general vision health
• Professional interviews, spotlight articles, and original research insights
• Information about AI-powered marketing services for eyecare businesses

3. User Eligibility

By using Sightpedia, you represent and warrant that:

• You are at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is greater
• You have the legal capacity to enter into a binding contract
• You will use the platform in compliance with these terms and all applicable laws and regulations

For providers and businesses listing services on Sightpedia, you further represent that you hold valid professional credentials and licenses where required by your jurisdiction, and that all information provided is accurate and current.

4. Consumer Users

As a consumer user, you may browse our directories, read educational content, and submit enquiries to providers free of charge. Please note:

• Enquiries submitted through Sightpedia are referrals only and do not guarantee appointments, responses, or availability
• Sightpedia does not provide medical advice or diagnosis through any channel
• You should independently verify provider credentials, licenses, and suitability for your needs
• Any reviews or ratings you submit must reflect your genuine experience and comply with our Community Guidelines

5. Provider Users & Businesses

Eyecare professionals and businesses may claim or create profiles on Sightpedia subject to verification. As a provider user, you agree that:

• Profile claims require confirmation that you represent the business
• You are solely responsible for the accuracy and completeness of your profile information
• Services listed must be genuinely offered by your practice or business
• You will comply with all applicable local regulations and professional standards
• Use of AI marketing services (including AI CMS, AI Visibility, and AI CRM) is governed by separate service agreements

Where applicable, partnerships with MAXIGHT are disclosed in accordance with our transparency practices.

6. Account Registration & Security

To access certain features, you may need to register an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or security breach.

Sightpedia reserves the right to suspend or terminate accounts that violate these terms, provide false information, or engage in prohibited conduct, at our sole discretion and without prior notice where necessary.

7. User-Generated Content

By submitting content to Sightpedia—including reviews, comments, profile information, and other materials—you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, modify, and distribute that content for the purpose of operating and improving the platform.

You represent that:

• Your content is original, accurate, and does not infringe on any third-party rights
• You have all necessary permissions to share the content
• Your content complies with these terms and applicable laws

Sightpedia reserves the right to remove or refuse to publish any content that violates these terms, is misleading, or is deemed harmful to the platform or its users. Unless expressly agreed otherwise, no compensation is provided for user-generated content.

8. Prohibited Conduct

You agree not to engage in any of the following:

• Posting false, misleading, or fraudulent information
• Impersonating any person, professional, or entity
• Scraping, data mining, or using automated means to access the platform without authorization
• Interfering with the security, functionality, or performance of the platform
• Posting harassing, hateful, defamatory, or otherwise harmful content
• Engaging in unauthorized commercial solicitation or spam
• Circumventing enquiry, referral, or payment systems
• Uploading malicious code or attempting to breach platform security

9. Intellectual Property

All content, branding, software, designs, and materials on Sightpedia—including the Sightpedia name, logo, and platform architecture—are owned by Sightpedia Pte. Ltd. and Hashmeta AI, or licensed to us. You are granted a limited, non-exclusive, non-transferable license to use the platform for personal, non-commercial purposes in accordance with these terms.

Trademarks appearing on the platform include Sightpedia, Hashmeta AI, and where applicable, MAXIGHT. These marks may not be used without prior written permission.

You retain ownership of content you submit, but grant Sightpedia the license described in Section 7. You may not reverse engineer, decompile, or reproduce any part of the platform without authorization.

10. Third-Party Links & Content

Sightpedia may contain links to external websites, provider websites, research sources, and other third-party content. These links are provided for convenience and informational purposes only.

We do not endorse, control, or assume responsibility for the content, accuracy, or practices of any third-party websites. You access external links at your own risk and should review the terms and privacy policies of those sites.

Provider profiles may contain information submitted by third parties. While we make best efforts to verify this information, we cannot guarantee its accuracy or completeness.

11. Disclaimers

No Warranty

The platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the platform will be uninterrupted, error-free, or free from harmful components.

Provider Verification

While Sightpedia undertakes best efforts to verify provider credentials and licenses, we cannot guarantee the accuracy, currency, or completeness of all provider information. Users are responsible for independently confirming provider qualifications before engaging services.

Accuracy & Availability

Information on the platform may change without notice. We do not guarantee the completeness, timeliness, or accuracy of any content. Service availability may vary by region and is subject to change.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Sightpedia, Hashmeta AI, and their respective affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform.

Our total liability for any claim arising under these terms shall be limited to the amount you have paid to Sightpedia in the twelve (12) months preceding the claim, or SGD $100, whichever is greater.

These limitations do not apply to liability arising from fraud, willful misconduct, gross negligence, or where prohibited by law. Nothing in these terms excludes or limits liability that cannot be excluded or limited under Singapore law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Sightpedia, Hashmeta AI, their affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses—including reasonable legal fees—arising out of or in any way connected with:

• Your user-generated content
• Your violation of these terms
• Your misuse of the platform
• Your violation of any third-party rights

14. Termination

Sightpedia reserves the right to suspend or terminate your access to the platform at any time, with or without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

You may delete your account at any time by contacting us. Data retention following account deletion is governed by our Privacy Policy.

Provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and any other provisions that by their nature should survive termination shall continue to apply after your access is terminated.

15. Governing Law & Jurisdiction

These Terms of Use and any disputes arising from them shall be governed by and construed in accordance with the laws of the Republic of Singapore.

Any dispute, controversy, or claim arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Singapore, unless the parties agree to alternative dispute resolution.

International users accessing Sightpedia acknowledge that they do so subject to Singapore law. As we expand into additional markets, region-specific terms may apply and will be made available on the platform.

16. Dispute Resolution

In the event of any dispute, the parties agree first to attempt to resolve the matter through good faith negotiation.

If negotiation does not resolve the dispute within thirty (30) days, either party may propose mediation or arbitration in Singapore in accordance with the rules of the Singapore International Arbitration Centre (SIAC).

To the extent permitted by law, you agree that any proceedings will be conducted on an individual basis only, and not as part of a class action or representative proceeding.

17. Changes to These Terms

Sightpedia reserves the right to modify these terms at any time. Material changes will be notified via email or through a prominent notice on the platform at least thirty (30) days before taking effect, where practicable.

Your continued use of the platform after changes take effect constitutes your acceptance of the revised terms. The "Last updated" date at the top of this page reflects the most recent revision.

18. Severability

If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms of Use, together with the documents referenced herein, constitute the entire agreement between you and Sightpedia regarding your use of the platform and supersede all prior agreements, understandings, and communications, whether written or oral.

20. Contact Information

If you have any questions, concerns, or legal inquiries regarding these Terms of Use, please contact us: